--- title: "Caronie Publishing - Frequently Asked Questions" description: "Caronie Publishing business policies including terms & conditions of trading accounts, and privacy committment to our customers." url: "https://mail.caronie.com.au/business-policies/4-frequently-asked-questions.html" date: "2026-09-05T11:52:57+00:00" language: "en-GB" --- AUD [![caronie logo 500 t](https://mail.caronie.com.au/images/logo/caronie%20logo%20500-t.png)](https://www.caronie.com.au "Caronie Publishing") Wholesale needlework patterns and kits 0 Your shopping cart is empty! ## Frequently Asked Questions Details Category: [Information](https://mail.caronie.com.au/business-policies.html) 1\. Do you sell to members of the public? **Answer:** No. We are a wholesale business. 2\. How can I open an account? **Answer:** Go to the "Become a Stockist" link at the bottom right of each page on our website and complete the required information including your ABN. Our account application form will be sent to you by email once you have registered. 3\. Do you have a minimum order amount? **Answer:** Yes. Minimum order amount is AU$100.00 4\. How do you calculate shipping? **Answer:** We use Australia Post for shipping and calculate the amount based on weight with a maximum charge of $30 5\. Do you sell cross stitch charts as PDF files instead of paper copies. **Answer:** Our cross stitch designs are only available as printed charts at the present time. This is usually a decision of the designer/copyright owner. ### Product categories - [ ![Patchwork](https://mail.caronie.com.au/images/com_eshop/categories/resized/cushion-flower-mumm2-100x100.jpg) ](https://mail.caronie.com.au/patchwork.html "Patchwork") [ Patchwork ](https://mail.caronie.com.au/patchwork.html) - [ ![Applique](https://mail.caronie.com.au/images/com_eshop/categories/resized/bush-koala-display-100x100.jpg) ](https://mail.caronie.com.au/applique.html "Applique") [ Applique ](https://mail.caronie.com.au/applique.html) - [ ![Knitting ](https://mail.caronie.com.au/images/com_eshop/categories/resized/mincepiex2-white-100x100.jpg) ](https://mail.caronie.com.au/knitting.html "Knitting ") [ Knitting ](https://mail.caronie.com.au/knitting.html) - [ ![Cross Stitch](https://mail.caronie.com.au/images/com_eshop/categories/resized/two%20wrens362-300-100x100.jpg) ](https://mail.caronie.com.au/cross-stitch.html "Cross Stitch") [ Cross Stitch ](https://mail.caronie.com.au/cross-stitch.html) ### Our products **Caronie Products** [ ![Monarch Butterfly cross stitch kit by Mamie Designs.](https://mail.caronie.com.au/images/com_eshop/products/resized/monarch-butterfly-framed-100x100.jpg) ](https://mail.caronie.com.au/cross-stitch/cross-stitch-kits/monarch-butterfly-cross-stitch-kit-by-mamie-designs.html) #### [ Monarch Butterfly cross stitch kit by Mamie Designs. ](https://mail.caronie.com.au/cross-stitch/cross-stitch-kits/monarch-butterfly-cross-stitch-kit-by-mamie-designs.html "Monarch Butterfly cross stitch kit by Mamie Designs.") [ ![Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ](https://mail.caronie.com.au/images/com_eshop/products/resized/merry-berry-bright-ohio-1-100x100.jpg) ](https://mail.caronie.com.au/patchwork/patchwork-patterns/ohio-star-cushion-or-table-centre-pattern-from-ellie-s-cottage-105.html) #### [ Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ](https://mail.caronie.com.au/patchwork/patchwork-patterns/ohio-star-cushion-or-table-centre-pattern-from-ellie-s-cottage-105.html "Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ") [ ![Nine Patch Basket of Peas Placemat Kit](https://mail.caronie.com.au/images/com_eshop/products/resized/basket-peas-fin-temp-sq-500-100x100.jpg) ](https://mail.caronie.com.au/patchwork/patchwork-kits/nine-patch-basket-of-peas-placemat-kit.html) #### [ Nine Patch Basket of Peas Placemat Kit ](https://mail.caronie.com.au/patchwork/patchwork-kits/nine-patch-basket-of-peas-placemat-kit.html "Nine Patch Basket of Peas Placemat Kit") [ ![Pattern for book page - turtle](https://mail.caronie.com.au/images/com_eshop/products/resized/turtle-100x100.jpg) ](https://mail.caronie.com.au/applique/applique-patterns/pattern-for-book-page-turtle.html) #### [ Pattern for book page - turtle ](https://mail.caronie.com.au/applique/applique-patterns/pattern-for-book-page-turtle.html "Pattern for book page - turtle") [ ![Pattern for book page - sheep](https://mail.caronie.com.au/images/com_eshop/products/resized/mms_20140311_4%20sheep-100x100.jpg) ](https://mail.caronie.com.au/applique/applique-patterns/pattern-for-book-page-sheep.html) #### [ Pattern for book page - sheep ](https://mail.caronie.com.au/applique/applique-patterns/pattern-for-book-page-sheep.html "Pattern for book page - sheep") [ ![Wicked Scarecrow cross stitch kit from Connor & Lachie](https://mail.caronie.com.au/images/com_eshop/products/resized/wicked-scarecrow-dmc-s-100x100.jpg) ](https://mail.caronie.com.au/cross-stitch/cross-stitch-kits/wicked-scarecrow-cross-stitch-kit-from-connor-lachie.html) #### [ Wicked Scarecrow cross stitch kit from Connor & Lachie ](https://mail.caronie.com.au/cross-stitch/cross-stitch-kits/wicked-scarecrow-cross-stitch-kit-from-connor-lachie.html "Wicked Scarecrow cross stitch kit from Connor & Lachie") ### Our Brands - [ ![Mary Elizabeth](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Mary%20Elizabeth-comp-150x150.jpg) ](https://mail.caronie.com.au/mary-elizabeth.html "Mary Elizabeth") - [ ![Connor&Lachie](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/connor%20%20lachie-150x150.png) ](https://mail.caronie.com.au/connor-lachie.html "Connor&Lachie") - [ ![Mamie](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Mamie%20Designs-comp-150x150.jpg) ](https://mail.caronie.com.au/mamie.html "Mamie") - [ ![Maureen Maguire](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Maureen%20Maguire-comp-150x150.jpg) ](https://mail.caronie.com.au/maureen-maguire.html "Maureen Maguire") - [ ![Ellie's Cottage](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Ellies%20Cottage-comp-150x150.jpg) ](https://mail.caronie.com.au/ellie-s-cottage.html "Ellie's Cottage") - [ ![Amber&Louise](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/amber%20and%20Louise-comp-150x150.jpg) ](https://mail.caronie.com.au/amber-louise.html "Amber&Louise") - [ ![Ripley Wood](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Ripley%20Wood-150x150.png) ](https://mail.caronie.com.au/ripley-wood.html "Ripley Wood") - [ ![Caronie](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/caronie-logo-150x150.png) ](https://mail.caronie.com.au/caronie.html "Caronie") - [ ![MikiFitz](https://mail.caronie.com.au/images/com_eshop/manufacturers/resized/Miki%20Fitz-comp-150x150.jpg) ](https://mail.caronie.com.au/mikifitz.html "MikiFitz") ### Business Policies - #### [Privacy Policy](https://mail.caronie.com.au/business-policies/3-privacy-policy.html) - #### [Terms and Conditions.](https://mail.caronie.com.au/business-policies/2-terms-and-conditions.html) ### About Caronie Publishing - #### [Contact us](https://mail.caronie.com.au/business-policies/9-contact-us.html) - #### [History & Mission](https://mail.caronie.com.au/business-policies/5-history-mission.html) ### Become a Stockist ### Copyright Caronie Publishing all rights reserved ### Site by Tradielinks [](https://mail.caronie.com.au/javascript:)